❄️ Yes! We Have Aircon!❄️

Bar

Our foyer is not just a stylish bar, it’s a treasure trove of priceless comedy memorabilia, offering a unique backdrop steeped in entertainment history.

The bar is open from around 1 hour before each performance, closing by 10pm each night - with late openings for the odd special occasion!

Please be aware that we do not have a cloakroom, and discourage bringing large bags to the venue if possible.

Free WiFi

Those with work to do, or a bit of time to spare, can enjoy our free WiFi.

Nimbus Access Card Scheme

We are pleased to be working with Nimbus Disability, utilising their Access Card Scheme and Digital Access Pass system to provide our customers with a more consistent and improved experience when accessing necessary support. We offer one essential complimentary companion ticket for those who have the +1 symbol on their Nimbus Access Card. Essential companion comps are subject to availability, we are a small venue and these have limited availability for each performance. All accessible bookings must be made by contacting our Box Office team and cannot currently be booked online.

This scheme is designed for customers who require adjustments to make their visit more comfortable, such as essential companion tickets, access to queue assists, the platform lift for wheelchair users and other reasonable adjustments. By partnering with Nimbus Disability, a leading authority on accessible ticketing run by and for disabled people, we can better understand and meet your access requirements in a consistent and secure manner. This also helps to protect these provisions from potential misuse.

Through this scheme, you can apply for a free Digital Access Pass specifically for use with The Museum of Comedy:

● Submit a free application for a Digital Access Pass via Nimbus.
● As part of the application, provide relevant evidence and a narrative about your access requirements, allowing Nimbus to allocate the appropriate symbols representing the barriers you face.
● Once your application is approved, your Digital Access Pass will be valid for three years. You will receive a digital ID number.
● You can then use your Digital Access Pass ID Number to make bookings with The Museum of Comedy.

There is also the option to upgrade to a full Access Card for £15 should you wish to apply for broader recognition. The Access Card is a universal way of conveying your access requirements that clearly communicates your requirements to thousands of organisations, venues, events, and ticketing systems across the UK and beyond. For more information about the full Access Card, please visit their website.

How to Apply

To apply for your Museum of Comedy Digital Access Pass, please click https://app.accesscard.online/apply/leicester-square-theatre/museum-of-comedy 

You will be directed to a simple application form where you can upload any validating evidence and provide a description of your access requirements.

Already Have an Access Card or a Museum of Comedy or or Leicester Square Theatre Digital Access Pass?

• If you already have a Nimbus Access Card, you do not need to apply again.
• To use your Access Card or your Museum of Comedy Digital Access Pass Number (found on your confirmation email), please call our Box Office booking line on 020 7534 1744 or email boxoffice@museumofcomedy.com. You will need to provide full contact details if you don’t have an account already (including your address and phone number), the show name, date and time that you’d like to book tickets for, and your Nimbus Access Card number. We may ask for further information about your accessibility requirements.

For more information about the full Access Card, please visit their website.

Access

The Museum is all on one level via 16 steps or an accessible lift from street level down to The Undercroft.

Wheelchair users and those who wish to use the lift to access the venue are asked to please contact us ahead of their visit if possible, as the lift door has to be opened manually from inside the venue.

We are sorry not to be able to offer 100% autonomy to wheelchair users in our venue, sadly this is a quirk of the building, but once inside everything is on one level.

Seating is unallocated, but we are always happy to reserve specific seats for anyone with additional needs, and to discuss what can be done to make our venue and shows accessible for all. We are able to remove a couple of seats from sale to comfortably accommodate wheelchair users in our shows, so get in touch to discuss what you need.

We have one accessible toilet with baby change, and breastfeeding parents are welcome in our bar area. Please be aware though that individual shows may set age restrictions.

Seats in our bar and venue areas are wooden with cushioned seats, high backs and no armrests and are 15" wide and 16" deep. If you need more space, please contact us ahead of the show you'd like to attend.

Our main block of five toilets is unisex - and we also have two separate cubicles at the far end of the bar area.

The Museum of Comedy is an LGBTQ+ Safe Space and a signatory of the Mayor of London's Women's Night Safety Charter.

As of 2024, we are trying to collect any relevant content warnings about our shows for the benefit of our staff and patrons. Please get in touch if you have any queries about the content of a show and we will do our best to get you the relevant information.

Assistance dogs are extremely welcome to the venue, and unemployed dogs are welcome in the bar area but we may need to consider entry to shows on a case-by-case basis, so do drop us a line if you can before attending!

Should you have any questions, requests, or suggestions regarding access please contact frontofhouse@museumofcomedy.com or call us on 020 7534 1744.