Booking Information
Tickets can be booked either online through our website, via our booking line number 020 7534 1744 or in person at the Museum Box Office. Please check Museum Opening Times.
Our Call Centre is operated by the museum direct.
Please note that if you are contacting us about problems with booking tickets online,booking fees, our exchange and returns policy or for venue information, please read our Booking Information and FAQs page below first. If your question is not answered by this page please contact boxoffice@museumofcomedy.com or
London International Arts Theatre
LIAT is the umbrella organisation running:
Museum of Comedy comprising the Vestry Hall and The Comedy Crypt.
Address: The Undercroft, St George's Church, Bloomsbury Way, London, WC1A 2SR
Leicester Square Theatre comprising the Main House and the Lounge.
Address: 6 Leicester Place, London, WC2H 7BX
Please check your tickets for the correct venue for the event you have booked for.
Booking Fees
Booking fees may vary.
As standard, all tickets purchased over the phone or through the website are subject to a booking fee of 15%. Minimum fee £2.25. All booking fees are capped at £4 per ticket.
There is no charge for booking in person at the venue.
Large groups looking to book in advance can contact the Box Office for a reduction of booking fees.
Tickets
Upon completion of your booking you will be sent a PDF ticket to your nominated email address. This may be printed at home or shown on your mobile device. Should you wish to collect at the Box Office please select at the point of checkout as there is a £1 fee for this service.
PLEASE NOTE: To gain entry to some events you may present your ticket plus ID matching the name on the booking at the point of entry. The name that appears on the ticket(s) will be the name of the original booker. If the tickets are purchased as a gift then please add the recipient's name when prompted during the booking process or contact the Box Office to add this information to your order.
Waiting List
You can add yourself to the waiting list via the website or by speaking to the Box Office for any sold out performance. Adding your name to the waiting list does not guarantee tickets. We may contact you by phone or email when tickets become available. We also release tickets via @museumofcomedy on Twitter and Facebook, and any returned tickets are sold on a strictly first come first served basis.
Refunds and Exchanges
We do our best to accommodate exchanges where possible. However, we are only able to exchange tickets to another date or time of the same show no later than 72 hours before the start time of the event for which the original booking has been made. If the request is made within 72 hours then we may offer to try to re-sell your tickets as an alternative but this will be dependent upon the number of tickets remaining.
If you are unable to attend a show having tested positive with Covid we are happy to transfer the full value of your order to a gift voucher. This is valid for 18 months and can be used for any show at Leicester Square Theatre or the Museum of Comedy. Alternatively if the show you have tickets for is part of a run we can swap your tickets to a different date, subject to availability.
We are unable to offer a refund unless there are exceptional circumstances and only at the company's complete discretion. Please note that Covid is no longer considered an exceptional circumstance and only Gift Vouchers will be offered as stated above. Refunds are processed (minus booking fees) to the card used for purchase.
We are unable to make any changes to a booking once the start time of the show has passed.
Resales
Tickets are non-transferable. If you sell or purchase tickets for this event via a reseller such as Seatwave, Viagogo, GetMeIn, TicketsNow, StubHub or Ebay or any outlet other than the Museum of Comedy or one of its authorised agents the ticket will be cancelled without refund.
Group Bookings
Many of the shows offer group discounts subject to availability, and in addition booking fees are reduced. For all group bookings contact boxoffice@museumofcomedy.com or
Concessions
Concessions are available for Under 16s (where the show allows), Students in full time education (with valid identification), Senior Citizens and visitors with disabilities.
Concessions are set up at the discretion of the producers of each show. Please refer to the performance you wish to attend for details.
Family Tickets
Family Tickets, where available, include a maximum of two full paying adults. Please refer to the performance you wish to attend for more details.
Gift Vouchers
Leicester Square Theatre / Museum of Comedy Gift Vouchers are valid for 18 months from the date of issue. They can be used to purchase tickets to any show at Leicester Square Theatre / Museum Of Comedy. Gift Vouchers are not redeemable on drinks, food or merchandise.
Upon purchase you will receive an automated email confirming the details of the voucher including a redemption code which you should enter on the payment page when purchasing tickets through our website or quote when paying by phone / in person. Please note this is not a promotion code.
Unfortunately we do not accept theatre tokens, vouchers for other venues or offer car park vouchers.
Discounts
Special offers, discounts and competitions may be introduced or withdrawn without notice. Special offers and discounts cannot be used retrospectively, and are subject to the Terms and Conditions of individual offers and discounts.
Where an email address has been submitted as an entry for a competition, Leicester Square Theatre may use this address to contact you with show information and offers. You may unsubscribe at any time.
Building Overview
The Museum of Comedy is located in the former crypt of the St George's Bloomsbury church on Bloomsbury Way. There are sixteen steps down to the bar and venue, which is all on one level. We also have an wheelchair accessible lift and bathroom which also contains a baby-change unit.
Access Booking
Assistance dogs are permitted in the auditorium. Alternatively a member of staff will be happy to care for your dog during the show.
Wheelchair users and assistance dog owners are asked to contact boxoffice@museumofcomedy.com in advance of booking tickets as not all seating areas will be suitable.
The Museum of Comedy offers one complimentary Carer ticket to those accompanying someone with access needs. Our definition of a Carer is someone whom you require to assist you in order to facilitate your visit to and without whom you would be unable to attend.
Frequently Asked Questions
I haven’t received my confirmation email?
The confirmation email comes from museumofcomedy@yourtheatretickets.com and sometimes can be found in your Junk Mail folder. The Box Office are able to resend the confirmation email; contact them with your order reference number and it can be resent. Alternatively, you will be able to collect your tickets on the door.
Print at home doesn’t work what should I do?
State your name and Postcode at the Box Office on arrival and you will be able to collect your tickets on the door.
What time does the show start?
The advertised time of a show is its start time. Any show that does not have a support artist listed will mean that the main artist is on at the advertised start time. Some shows do not permit latecomers; please arrive ahead of the advertised start time to ensure entry.
If your question is not answered by these FAQs please contact the Box Office.